Privacy Policy

Personal data


We receive, collect and store any information you enter on our website or provide to us. In addition, we collect connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page for improving the usability of our site, making it easier for customers to navigate the site. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), feedback, product reviews, recommendations, and personal profile.

 

Collecting personal information


When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, phone number, address, and email address. Your personal information will be used for the specific reasons stated below.

We collect such Non-personal and Personal Information for the following purposes:
-To provide and operate the Services;
-To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
- To comply with any applicable laws and regulations.

 

 

Storing, usage, sharing, and disclosing personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication


We may contact you to notify you regarding your order, sales, account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, or text messages. We do not approve of spam or any other means that would waste your precious time, which is why communication of this nature will happen only if necessary.

Cookies and other tracking tools

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Qviin Privacy Policy. Any cookies integrated by Wix are there to provide you with security, to remember your login information, for system monitoring/debugging purposes, stability/effectiveness measurement, such as: XSRF-TOKEN, hs, svSession, SSR-caching, _wixCIDX, _wix_browser_sess, consent-policy, smSession, TS*, bSession, fedops.logger.sessionId.
We do not take responsibility for cookies that are connected with third-party services.
You can read more about different types of cookies on https://www.allaboutcookies.org/ 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and consent withdraw


If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at info@qviin.com. We are humans just as you are and the most important for us is not to make a sale, but to provide design and customer care that would make you happy!